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BO VAS Engineer

About this opportunity:

BO VAS engineer is part of MS team who will manage and operate VAS (Value Added Services) network through performing all 2nd level operations activities.

What you will do:

• Familiar with USSD Menus Development with proven experience

• Excellent knowledge of VAS platforms planning, configuration like SMSC/USSD, MMSC, Missed Call Alert, Voice Mail & SDP, Automatic device configuration, Antispam.

• Familiar with signaling protocols: SS7, SIP, ISUP, Diameter, SOAP , HTTP.

• Familiar with Operating systems administration and DB basic administration (Linux & MySQL).

• Responsible for project support integration & new nodes’ acceptance.

• Providing technical solutions regarding hardware and configuration problems in agreed time frame.

• Ensuring fast response, accurate actions, and decisions during crisis.

• Handling CSRs with customer support team E2E.

• Ensuring reliable accurate solutions provided by support.

• Responsible for verifying new solutions from post-planning team.

• Reviewing new projects’ documentations (HLD, LLD ATP,…).

• Verifying test cases and ensuring the applicability according to the network current setup scenarios.

• Migrating new services and nodes to live network while avoiding incidents or major issues.

• Leading major cases troubleshooting with other domains (ex. IMS).

• Periodic auditing on license-controlled nodes to raise flag in case of traffic profile changes.

What you will bring:

• Graduated from Communication Engineering.

• 3-5 years of experience in the VAS field.

• Excellent knowledge of 2G/3G/LTE/IMS/EPC network architecture.

• Good command of English (writing & speaking).

• Experience in using Microsoft tools (Excel, Word & Outlook).

• Be able to work morning and noon shifts in addition to night activities.

• Work under pressure/Motivated/Team player/Good communication skills/Accountable/Understand customer needs /Change agent/Winning spirit.

• Military service is postponed or exempted.

• Any programming language is a plus, preferably Python.