banner image

Find you Dream Job with Tozeef

L0 Support Engineer

L0 Support Engineer

at CATALYST Full Time

Apply Now
Job Description

• B.Sc. Electrical Engineering: Computer Engineering or Electronics and Communication engineering or Computer & Information Technology.

• Very good Knowledge of Programming & Troubleshooting.

• Very good Knowledge of Automation.

• Knowledge of Mobile Network & IP network.

• CCNA certificate is a plus.

• Excellent user of computer applications.

• Excellent command of English.

• Have good communication skills.

• Ability to think quickly and calmly when working under pressure.

• Job position is available for both genders.


*Job Description: *


• Monitoring of applications implemented on the IT infrastructure.

• Supporting administration of the applications, i.e. configuration of user access, re-starting services

• System Health check

• System Backups

• Visual inspection on HW in DC sites

• Arrange the physical access and responsible about keys of equipment.

• Responsible about faulty HW replacements based on L1/L2 request as L1/L2 will not be involved in HW replacement.

• Monitoring System HW performance and creating incidents.

• Interaction with 3PP provider.

• Starting up / restarting HW components.

• Registration of end users’ cases reported via e-mail or phone.

• Incident resolution verification.

• Problem Management for high priority issues.

• Change management process verification.

• Capacity & license monitoring.

• Capacity extension execution.

• Licenses/Certificates procurement and upload for HW and SW components.

• Ensure VM, Application & DB back up is completed and tested.

• Retention and clean-up of data as per agreement with CU.

• Rotating shift work schedule.


* Needed in Quotation*

Quotation to include mobile package

Salary

Competitive

Project Basis Based

Due Time

KPIs

medical insurance

Job Overview

Job Posted

1 week ago

Job Type

Full Time

Job Role

Engineer

Education

Communication Engineering graduate with good knowledge in telecom network architecture, call flows, and IP networking

Experience

3 years

Country

Egypt

State

-----

City

-----

Share this job
Related Job
Incident Manager |EG| Job Stage 3

Full Time

Salary: Competitive

L0 Support Engineer

Full Time

Salary: Competitive

2nd level Operations|EG|Job Stage 4

Full Time

Salary: Competitive

2nd level Operations|EG|Job Stage 5

Full Time

Salary: Competitive

PM Engineers in Tanta

Full Time

Salary: Competitive

Quality Specialist

Full Time

Salary: Competitive

Automation Anywhere Developer

Full Time

Salary: Competitive

Rollout Manager

Full Time

Salary: Competitive

CM Engineers in Agami

Full Time

Salary: Competitive

Office team leader

Full Time

Salary: Competitive

ريجرز CM

Full Time

Salary: Competitive

صيانة أبراج المحمول

Full Time

Salary: Competitive

CM Engineers in Smouha.

Full Time

Salary: Competitive

TX team leader

Full Time

Salary: Competitive

Electromechanical team leader

Full Time

Salary: Competitive

مهندسين و فنيين

Full Time

Salary: Competitive